1. What does Rony’s specialise in?

At Rony’s, we specialise in creating bespoke custom-made cakes and desserts, tailored to your preferences. Whether it’s for birthdays, weddings, or special events, our skilled bakers craft delicious and visually stunning cakes just for you.

2. How can I place an order for a custom cake?

Ordering a custom cake from Rony’s is easy! Simply visit our website at https://ronys.co.uk, navigate to the “Order” section, and follow the step-by-step instructions to choose your dessert or cake. You can also contact our team directly at ronysflavours@gmail.com for assistance.

3. What types of cakes do you offer?

Our top products are called “cake in a box”. From classic Italian tiramisu to all it’s variations- such as pistachio tiramisu, we offer them all. Explore our menu on the website to discover the options available.

4. Can I request special dietary accommodations, such as vegan options?

Absolutely! We understand the importance of accommodating various dietary preferences and restrictions. When placing your order, please let us know about any special dietary requirements, and we’ll do our best to create a cake that fits your needs.

5. How far in advance should I place my order?

To ensure we can accommodate your request, we recommend placing your order at least 5 days in advance. However, we understand that some occasions may arise unexpectedly, so feel free to reach out, and we’ll do our best to assist you.

6. Can I visit your bakery in person?

Currently, we operate as an online custom cake service, and we do not have a physical storefront for in-person visits. You can easily place your order and communicate with us through our website or via email.

7. What payment methods do you accept?

We accept various payment methods, including credit/debit cards. Details on accepted payment methods will be provided during the checkout process when placing your order on our website.

8. Do you deliver, and what is the delivery area?

Yes, we offer delivery services! We cover Greater London, inside M25. Delivery fees may vary based on the distance. You can enter your delivery address during the ordering process to see if we deliver to your location.

9. How do I store my cake?

All our products are fresh and we do not sell frozen products. They are ready for consumption, once delivered.

10. What if I have a problem with my order?

If you encounter any issues with your order, please contact our customer support team at ronysflavours@gmail.com. We are committed to ensuring your satisfaction and will work to resolve any concerns promptly.

If you have additional questions or need further assistance, feel free to reach out to us at ronysflavours@gmail.com.